Building a Team That Embodies Your Brand
Crafting your ideal team is akin to creating avatars for the perfect players. It's essential to consider the mix of go-getters, stabilizers, and junior stylists you plan to hire, as understanding their performance is crucial for your salon's financial health.
Go-getters are the ambitious type, always on the lookout for growth opportunities. Their presence is exhilarating yet intimidating, as they operate with a sense of urgency. If you cannot provide the growth they seek, they might move on. They are the ones who exceed your expectations, pushing sales per hour beyond the average, especially in sought-after services like haircuts.
Stabilizers maintain their pricing and sales but excel in client retention and living a balanced lifestyle. Their steady performance offers a contrast to the dynamic go-getters, providing stability within your team.
Junior stylists, brimming with potential, require extra attention and guidance. Their journey involves learning from mistakes, including wastage of color and redoing styles, necessitating continuous mentorship.
An assistant is a valuable addition, learning and growing within your brand's culture, potentially becoming one of the most long-standing team members.
Creating a team aligned with your values and mission is the cornerstone of growing your salon. If your current capacity allows for only one hire, choose wisely—quality over quantity ensures resilience through challenging times. Remember, your role is to foster growth and endurance within your team. The right time and the right people will come.